# Plans

Section: Getting Started · Page: https://artsvp.com/docs/getting-started/plans

Three plans cover everything ARTSVP does: **Free**, **Pro**, and **Expert**.
Every plan includes the essentials, events, booking pages, guest lists, and
check-in. Paid plans add invitation tools, branding, and larger allowances, and
Expert adds the features bigger teams and fairs rely on. Prices are not listed
in this documentation; the [pricing page](https://artsvp.com/pricing) is always
current.

Anyone can compare plans. Changing one is another matter: you need to be an
organisation admin to switch plans or manage billing.

## Which plan fits

- **Free** suits teams running occasional events who want core RSVP and event
  tools.
- **Pro** is for teams where events are a regular part of the programme. It adds
  personal invitations, branding, and contact management, with a 7-day trial.
- **Expert** serves galleries, fairs, and organisations with higher volumes,
  multiple teams, or partner workflows. It adds managed portals, collections,
  automations, custom fields, and API access, also with a 7-day trial.

## Plan comparison

| Capability | Free | Pro | Expert |
|---|---|---|---|
| Events and booking pages | Yes | Yes | Yes |
| Free guest bookings per month | 50 | 250 | 500 |
| Team members | 3 | 10 | 25 |
| Event-level members | None | Unlimited | Unlimited |
| Spaces | 1 | 3 | 100 |
| Booking fee on paid tickets | 7% | 5% | 3.5% |
| Personal invitations | No | Yes | Yes |
| QR scanning to check in | No | Yes | Yes |
| Custom guest details at booking | No | Yes | Yes |
| Contact management | No | Yes | Yes |
| Multiple booking links per event | No | Yes | Yes |
| Multiple mailing lists | No | Yes | Yes |
| Register interest (approve bookings) | No | Yes | Yes |
| Booking page design and branding | No | Yes | Yes |
| Social Sharing card | Automatic only | Yes | Yes |
| Custom CSS on booking pages | No | Yes | Yes |
| Custom sold-out, on-hold, and cancellation messages | No | Yes | Yes |
| Custom ticket and wallet pass design | No | No | Yes (one design) |
| Barcode pools | No | No | Yes, once support enables them |
| Collections | No | No | Yes |
| Connected Portals | Yes | Yes | Yes |
| Managed Portals and allocations | No | No | Yes |
| Custom fields | No | No | Yes |
| Automations (beta) | No | No | Yes |
| API and webhooks | No | No | Yes |
| Support response time | 7 days | 24 hours, live chat | 12 hours, live chat, phone |

## Free guests and credits

Your first allowance of guest bookings each month costs nothing: 50 on Free, 250
on Pro, 500 on Expert. Beyond that, additional guests use credits (1 guest =
1 credit) and the allowance resets each billing cycle.
[Billing and credits](https://artsvp.com/docs/settings/billing-and-credits) covers how credits
work, top-ups, and what happens if your balance runs low.

## Changing plan (Access: Admins only)

Manage your plan under **Settings** → **Billing**: see what your plan includes,
switch plans, and download invoices. Locked features stay visible in the product
with an upgrade note naming the plan they need.

Personal invitations and guest list management continue on Pro. Invitations
that are **Pending** or already sent stay on the guest list, and you can
still send them and manage their responses after a downgrade to Pro.
Automations are Expert only, so rules are skipped once you leave Expert.
See [Automations](https://artsvp.com/docs/automations/overview). Custom fields cannot be
edited on Pro. See [Custom fields](https://artsvp.com/docs/events/custom-fields).

One thing to be aware of: plan allowances (members, spaces, free guests) are
per organisation, not per person. If you run several organisations, each has its
own plan. How to create a space, and what happens at the limit, is in
[Spaces](https://artsvp.com/docs/getting-started/spaces).

If a plan payment fails and retries run out, the organisation drops back to
Free until the invoice is paid from
[Billing and credits](https://artsvp.com/docs/settings/billing-and-credits#if-a-plan-payment-fails).

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Keep reading: [Billing and credits](https://artsvp.com/docs/settings/billing-and-credits) ·
[Teams](https://artsvp.com/docs/getting-started/teams) ·
[Key Concepts](https://artsvp.com/docs/getting-started/key-concepts)

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