# ONE Pass

Section: Guest Management · Page: https://artsvp.com/docs/guest-management/onepass

(Plans: All plans)

ONE Pass is a reusable guest pass that works across participating ARTSVP events.
Instead of a fresh ticket QR for every event, a guest carries one pass and scans
it wherever ONE Pass is accepted, a natural fit for fair weeks and programmes
where the same audience attends many events.

## How it works

1. With ONE Pass enabled for your organisation, guests can add their tickets to
   their ONE Pass after booking.
2. At the door, guests present their ONE Pass; scanning it checks them in to your
   event exactly like scanning the event ticket would.
3. The pass stays with the guest across events, so returning guests already have
   it on their phone.

One thing to be aware of: ONE Pass does not book a guest into an event or bypass
its access rules. The guest still needs a valid booking or ticket for each event
they attend.

When you cancel an event, those tickets stay on the guest's ONE Pass, faded and
tagged **Cancelled**. They do not open, and they do not count among tickets
coming up. See [Cancelling an event](https://artsvp.com/docs/events/overview#cancelling-an-event).

Guests learn more and manage their pass at [onepass.art](https://onepass.art).

## Several emails

Guests who book with more than one address add them on their ONE Pass
account at [onepass.art](https://onepass.art): **Your emails**, then
**Add an email**. ARTSVP emails a code to the new address first. The pass
then opens bookings made with any of those addresses.

One thing to be aware of: if they add an address that already has its own
ONE Pass, that other pass is retired and stops working at the door. They
should remove the old pass from their wallet afterwards.

Linking emails on a pass is something the guest does. Merging emails on
**Settings** → **Contacts** is your address book, and does not change their
pass. See [Contacts and guest data](https://artsvp.com/docs/guest-management/contacts-and-data).

## The organisation switch (Plans: Pro & Expert)

ONE Pass is enabled by default, and works on every plan. The organisation-level
switch (whether your guests can add tickets to their pass at all) lives under
**Settings** → **Info**; only changing it is gated to Pro and Expert.

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Keep reading: [Scanners](https://artsvp.com/docs/guest-management/scanners) ·
[Check-in](https://artsvp.com/docs/guest-management/check-in) ·
[Contacts and guest data](https://artsvp.com/docs/guest-management/contacts-and-data)

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