Custom Fields
Expert
Custom fields put your own questions on an event’s booking form — dietary requirements, how the guest heard about you, which exhibitor invited them. Answers are stored with each booking and appear in the guest list and exports, so what you ask at the point of booking is there when you need it on the night.
You will find them inside the event’s Settings → Details tab, in the Custom Form Fields section.
Three kinds of question
| Type | What guests see |
|---|---|
| Text | A free-text answer box |
| Dropdown | A list of options you define; guests pick one |
| Checkbox | A box guests can tick |
Adding a field
- Open the event’s Settings → Details tab and find Custom Form Fields.
- Add a field, choose its type, and write the question as guests should see it.
- Save. The field appears on the event’s booking form immediately.
An event takes up to 5 custom fields, and fields belong to the event they were made on. To ask the same question elsewhere, add it to that event too — or duplicate the event, which copies its whole setup, questions included.
Not on Expert?
On Free and Pro plans, the Custom Form Fields section still appears in your event settings but is locked. You will see:
Custom form fields aren’t part of your plan yet, but they’re available on the Expert plan.
with an Upgrade to unlock link. Pro’s Collect Guest Details setting is a different feature: it asks for each guest’s name and email, not custom questions.
Expert includes a 7-day free trial if you want to try custom fields before committing.
For a simple note like dietary requirements, you don’t need custom fields. Turn on Allow Special Requests in the event’s Settings → Advanced tab. It adds a free-text box guests can use for any note. This setting is available on every plan. See Booking settings for details.
Your plan belongs to your organisation, not the event. Only an organisation admin can change it under Settings → Billing.
Keep reading: Booking settings · Reporting and exports