Event Emails
All plans
Three emails carry an event from first hello to doors open: the invite, the confirmation, and the reminder. All three live under the event’s Settings → Emails tab, each with its own subject, body, and banner image, and each can be personalised with variables — the guest’s name, the event details — that fill in per recipient.
| Sent to | When | |
|---|---|---|
| Invite Email | All invited guests | When you send invitations. The template can still be customised before each send. |
| Confirmation Email | All confirmed guests | Automatically, when a guest confirms attendance or books a ticket. Booking details and tickets are included automatically. Paid bookings also include an order summary. |
| Reminder Email | All confirmed guests | Automatically ahead of the event, on the schedule you set. Booking details are included automatically. |
Paid bookings also trigger a Stripe receipt after a successful payment. That email comes from Stripe, not from the event’s Emails tab: turn it off under Settings → Payouts with Email receipts to guests. See Integrations.
Editing an email
- Open the event’s Settings → Emails tab and pick the email.
- Write the subject and body. Use Personalise to insert variables that fill in per guest.
- Optionally upload a banner image for this email.
- Send a test to yourself before relying on it.
If the reminder email has no banner of its own, the confirmation banner is reused.
Tip: Always send yourself a test after editing. Email clients render formatting differently, and the test shows the real thing.
The reminder schedule
Set when reminders go out, using a preset (for example, the day before) or a custom moment in the event’s time zone. Sending more than one reminder per event is available on the Pro and Expert plans.
These are per-event emails to that event’s guests — there is no general newsletter tool. For broader announcements, export your mailing list to your newsletter platform.
Keep reading: Invitations · Booking settings · Integrations