ONE Pass
All plans
ONE Pass is a reusable guest pass that works across participating ARTSVP events. Instead of a fresh ticket QR for every event, a guest carries one pass and scans it wherever ONE Pass is accepted — a natural fit for fair weeks and programmes where the same audience attends many events.
How it works
- With ONE Pass enabled for your organisation, guests can add their tickets to their ONE Pass after booking.
- At the door, guests present their ONE Pass; scanning it checks them in to your event exactly like scanning the event ticket would.
- The pass stays with the guest across events, so returning guests already have it on their phone.
One thing to be aware of: ONE Pass does not book a guest into an event or bypass its access rules. The guest still needs a valid booking or ticket for each event they attend.
When you cancel an event, those tickets stay on the guest’s ONE Pass, faded and tagged Cancelled. They do not open, and they do not count among tickets coming up. See Cancelling an event.
Guests learn more and manage their pass at onepass.art.
Several emails
Guests who book with more than one address add them on their ONE Pass account at onepass.art: Your emails, then Add an email. ARTSVP emails a code to the new address first. The pass then opens bookings made with any of those addresses.
One thing to be aware of: if they add an address that already has its own ONE Pass, that other pass is retired and stops working at the door. They should remove the old pass from their wallet afterwards.
Linking emails on a pass is something the guest does. Merging emails on Settings → Contacts is your address book, and does not change their pass. See Contacts and guest data.
The organisation switch Pro & Expert
ONE Pass is enabled by default, and works on every plan. The organisation-level switch — whether your guests can add tickets to their pass at all — lives under Settings → Info; only changing it is gated to Pro and Expert.
Keep reading: Scanners · Check-in · Contacts and guest data