Reporting and Exports
All plans
Everything ARTSVP records about your guests can leave as a CSV — guest lists, attendance, invitations, bookings, check-ins, sales, contacts, and mailing lists. That is the report you read once the doors close, the ticket and refund file finance asks for after fair week, and the point-in-time contact file your CRM or newsletter tool takes in.
Exports are generated in the background and emailed to you, the signed-in team member, so a large file lands in your inbox rather than downloading on the spot. If one seems delayed, check the email address on your account and its spam folder.
Guest-list reports
Open the guest list of an event, a collection, or a space and choose Download. The export honours exactly what you are looking at — the current tab, search, and filters — so a filtered view produces a filtered file. When you need the complete picture, clear your filters first.
| Export | Includes |
|---|---|
| Guest List | Every visible guest and invitation row in one CSV. |
| Attendance Report | Guests checked in at least once. |
| Invites | Invitation links, statuses, uses, and tags. |
| Bookings | One row per booking with the booker’s email, a quantity column for each ticket type, and a quantity column for each extra. |
| Check-in Data | Each check-in, including time, method, and scanner. |
| Sales Report | Aggregate totals for tickets, extras, payments, and refunds — no per-person rows or emails. |
To see which guests bought a particular extra, download the Bookings CSV and filter by that extra’s column in a spreadsheet.
You can also select rows and use Download CSV for one combined file of the selected guests and invitations.
From Scanners, Download scans emails a CSV of every scan your organisation’s scanners have recorded. Open a scanner and choose Email me the scan history for one door only. Deleting a scanner removes its rows from future downloads — export first if you need the history.
Contacts and mailing lists
- Settings → Contacts exports your current contact list or a selected list. Each email is its own row, including addresses you have merged onto one contact. Contact management and contact exports are Pro & Expert features.
- Settings → Mailing List exports the guests who opted in to hear from you, optionally scoped to one mailing list.
- When creating invitations, you can download a CSV of the personal invitation links, ready to distribute outside ARTSVP.
Portal reports
From a portal group, select portals and use Actions → Portal info or Event info, then Email me the CSV.
Event info includes a trailing Allocation Status column:
| Value | Meaning |
|---|---|
| Active | The portal still holds that allocation. |
| Removed | You removed it, and what’s already sent can still be used. |
| Removed (closed) | You removed it and chose Force close the allocation. |
Removed allocations stay on the file when the portal still has guests or invitations for them.
One thing to be aware of: Portal info and Event info are allocation and usage summaries: counts of allocations, invites made and sent, and bookings per portal (or per portal and event). They contain no guest names or email addresses, so they cannot give you an exhibitor’s guest list.
Exhibitor’s guests. Guests who booked through a partner’s portal appear on your own event Guestlist. Open a guest’s details and look for Guest of [portal] under Booking Details, or choose Download → Guest List and use the Portals column. Invitations a partner has sent that no one has booked yet stay private to the partner and appear only on their own portal guest list.
A connected partner opens Guestlist in their portal and chooses Download, then Guest List. The CSV is every guest and invitation in the view they are looking at, emailed to the address on their account, with the details their portal shows. It does not include organiser notes, tags, or the organiser-only reports (Attendance Report, Sales Report, Check-in Data). See Using Your Portal.
Live numbers, without the spreadsheet
Not every question needs a CSV. Each event’s Insights page shows response and attendance rates, capacity filled, walk-ins, no-shows, and revenue — live during the event, and as a report afterwards. See Insights.
One thing to be aware of: a CSV is a snapshot of the moment you exported it. For ongoing synchronisation with another system, repeat the export — or use the API and webhooks instead.
Keep reading: Guest List · Scanners · Contacts and guest data · Insights