Still using the legacy ARTSVP interface? View the legacy help centre.

Appointments and Studio Visits

All plans

A studio visit runs to a different rhythm from an opening: one collector, one hour, an unhurried conversation. Appointments, consultations, tours, and viewing appointments all work best as a Custom Slots event — you offer the times, guests choose one, and each slot carries its own capacity.

Build the schedule

  1. Create an event and choose Custom Slots.
  2. Add each appointment’s start and end time as its own slot. A booking window that runs to midnight must end at 23:59 — 00:00 is read as the start of the same day.
  3. Turn on Limit Capacity and set Capacity per Slot.
  4. Set Max per booking to 1 for individual appointments, or higher when a collector may bring guests.
  5. Add a free ticket named for the visit, or a paid one when payment is part of the booking.

Two things worth knowing as the diary shifts: ARTSVP does not synchronise Custom Slots with an external calendar, so when availability changes elsewhere, update the ARTSVP schedule to match. And reducing a slot below its existing bookings does not cancel those bookings.

Confirm instantly, or approve first

  • Standard confirms any available time immediately.
  • Register Interest holds each request until the gallery approves it.

Collect special requests when guests need to share access requirements or the purpose of their visit; custom fields can ask structured questions on the booking form.

Put it in front of guests

Send personal invitations to selected guests, or create a booking link for a concierge, an artist, or a public appointment page. Every confirmed booking reduces the chosen slot’s remaining capacity.


Keep reading: Dates and availability · Booking settings · Custom fields · Invitations